Getting Started Videos

• Can the GOAT mow at night?
• Why is the GOAT charging so slowly?
• Why can't the GOAT charge?
• Why can't the GOAT find or be connected to the docking station correctly?
• Does the docking station need to be paired with the GOAT?
• Do you have to nail down the docking station?
• Can the docking station be relocated after it has been installed?
• Can the docking station be placed in a non-lawn area, such as under an awning or in a garage?
• Is the docking station waterproof?
• The indicator light on the docking station keeps flashing blue.
• How do I use the customized scenario cleaning function?
• How do I remove/clean the Dust Bin?
• How do I disassemble and clean the side brush?
• How do I remove and clean the main brush?
• How do I clean the dirty water and clean water tanks?
• How do I set up scheduled cleaning?
• How do I check the driving wheels if they are stuck?
• Setting up the drying duration for the mopping pads
• What should I do if the robot missed areas while cleaning?
• How do I use the Home Furnishing function?
• DEEBOT's real-time cleaning route is chaotic.
• How do I clean the robot driving wheels when they are entangled or dirty on the surface?
• How do I use the Map Management function?
• Mopping
• How can I use the self-cleaning function to clean the cleaning sink of the station that are dirty?
• Auto-emptying failed, or dust bag not detcted or is full.
• The base station is not dispensing hot water when cleaning the mopping pads.
• The robot cannot return to the station. What should I do?
• The dirty water in the cleaning sink cannot be recycled or the dirty water tank doesn't have any water, but the robot reminds that the dirty water tank is full.
• The robot is unable to update firmware.
• What should I do if my robot is experiencing map confusion/map overlapping/distorted maps?
• How do I open the Dust Collection Cabin and replace the Dust Bag?
• The robot cannot be charged.
• What should I do if the robot finds the station but cannot enter?
• Why do the mopping pads plates sometimes lift up and sometimes they do not when DEEBOT is cleaning?
• The ECOVACS HOME App shows that the robot is offline.
• YIKO voice assistant doesn't work or there is a response delay after waking up "OK YIKO".
• What should I do if the App prompts that DEEBOT is blocked, and the cleaning ends during area cleaning?
• How do I adjust the time interval for the robot to return to the station to clean the mopping pads?
• Video Manager
• App prompts that the robot is disconnected from the station. Or the station cannot control the robot.
• How do I use the station function?
• How do I update the robot’s cleaning modes?
• How do I use the Area Cleaning/Custom Cleaning/AI Hosting modes?
• How do I quickly create a map?
• How do I change daylight saving time?
• Does the camera on the AIVI 3D module violate the user's privacy?
• How to use the YIKO voice assistant?
• How do I upgrade the robot’s firmware?
• Connect your DEEBOT X2 with the ECOVACS HOME App
• How do I use the customized scenario cleaning function?
• How do I remove/clean the Dustbin?
• How do I use the station function?
• How do I update the robot’s cleaning modes?
• How do I use the Area Cleaning/Custom Cleaning/AI Hosting modes?
• How do I quickly create a map?
• How do I change winter and daylight saving time?
• Does the camera on the AIVI 3D module violate the user's privacy?
• How to use the YIKO voice assistant?
• How do I use the customized scenario cleaning/cleaning sequence functions?
• How can I use the self-cleaning function to clean the cleaning sink of the station that are dirty?
• How do I use the Area Cleaning/Funiture Area Cleaning/Custom Cleaning/Housekeeper modes?
• How do I use the Home Furnishing function?
• How do I use the robot's Child Lock function?
• How do I download the ECOVACS Home App?
• How do I open the Dust Collection Cabin and replace the Dust Bag?
• How do I use the Map Management function?
• How do I use the robot's Wi-Fi management function?
• How do I remove/clean the Dust Bin?
• How do I disassemble and clean the side brushes?
• How do I remove and clean the main brush?
• How do I clean the waste water and clean water tanks?
• How do I disassemble the mopping pad plates and clean the mopping pads?
• How do I set up scheduled cleaning?
• How do I update the robot’s cleaning modes?
• The ECOVACS HOME App shows that the robot is offline.
• App prompts that the robot is disconnected from the station. Or the station cannot control the robot.
• How do I check the driving wheels if they are stuck?
• DEEBOT's real-time cleaning route is chaotic.
• What should I do if my robot is experiencing map confusion/map overlapping/distorted maps?
• Unable to connect my robot with the ECOVACS HOME App
• The base station is not dispensing hot water when cleaning the mopping pads.
• What should I do if the robot does not perform continuous cleaning?
• The robot is unable to update firmware.
• Auto-emptying failed, or dust bag not detcted or is full.
• What should I do if the robot gets carpets wet while mopping?
• What should I do if the robot automatically starts cleaning but scheduled cleaning has not be set?
• How do I adjust the time interval for the robot to return to the station to clean the mopping pads?
• How do I clean the robot driving wheels when they are entangled or dirty on the surface?
• YIKO voice assistant doesn't work or there is a response delay after waking up
• Setting up the drying duration for the mopping pads
• What should I do if the robot finds the station but cannot enter?
• The waste water in the cleaning sink cannot be recycled or the waste water tank doesn't have any water, but the robot reminds that the waste water tank is full.
• Does the camera in DEEBOT T9's TrueDetect 3D Smart Detection System violate the user's privacy?
• Why does OZMO Pro reservoir have louder noise?
• Q & A for 3D Map
• Do I need to take the air freshener capsules out after cleaning with the air freshener is complete?
• Can DEEBOT T9 work in dark lighting?
• Unable to charge/fully charge DEEBOT
• Upgrade your DEEBOT - firmware upgrade
• DEEBOT created a map that is confusing/skewed/overlaid/incomplete
• DEEBOT cannot find the charging dock
• Network requirements for DEEBOT to connect to the ECOVACS HOME App
• The robot cannot return to the station. What should I do?
• How to use the YIKO voice assistant?
• How do I quickly create a map?
• How do I upgrade the robot’s firmware?
• Connect your T20 OMNI with the ECOVACS HOME App
• How to map my home for the first time? How to start Quick Mapping?
• Why is my robot not charging?
• Why won't my robot find or return to the base station?
• Will DEEBOT N8 go on the carpet while mopping?
• Why is DEEBOT cleaning for a shorter period of time?
• The robot creates a map, and it works normally at first. However, later on an overlay effect starts to appear (maps are overlaid onto each other, and the layers are misaligned). What can I do?
• The map that the DEEBOT created is incomplete.
• The DEEBOT keeps failing when trying to create the initial map.
• After DEEBOT completes the cleaning, the cleaned area displayed in the App is incomplete and the map is overlaid/incomplete. What should I do?
• DEEBOT N8 cleans the same area repeatedly or misses an area, and the map is incomplete or tilted in the App. What should I do?
• What must be considered when placing DEEBOT?
• How can I remove hair from the Side Brush/Main Brush of DEEBOT?
• Connecting your DEEBOT N79S to the ECOVACS HOME App.
• Connecting your DEEBOT N79SE to the ECOVACS HOME App
• Connecting your DEEBOT N79W / N79W+ to the ECOVACS HOME App.
• Connecting your OZMO 930 to the ECOVACS HOME app.
• Connecting your DEEBOT 907 to the ECOVACS HOME App
• Connecting your DEEBOT 901 to the ECOVACS HOME App
• Connecting your DEEBOT 900 to the ECOVACS HOME App
• Accessories and Maintenance Care
• DEEBOT T10 PLUS - Premium Robotic Vacuum and Mop Cleaning SystemDEEBOT T10 PLUS - Premium Robotic Vacuum and Mop Cleaning System
• DEEBOT X1 OMNI - ECOVACS DEEBOT's Most Advanced All-around Cleaning System
• Forms of Payment
• Connecting Google Assistant to Ecovacs
• Connecting Alexa to Ecovacs