DEEBOT Robotic Vacuums and Mops

T30S/T30S Combo

• After double-clicking the station button, the handheld vacuum cleaner cannot perform automatic dust collection. How to deal with it?
• How to install the handheld vacuum cleaner?
• How to install the floor brush fixing bracket?
• How to charge a handheld vacuum cleaner?
• Removing and cleaning the air filter of a handheld vacuum cleaner?
• Handheld vacuum cleaner dust bucket disassembly and cleaning?

See all 43 articles

X2 COMBO

• How do I use the customized scenario cleaning function?
• How do I remove/clean the Dust Bin?
• How do I disassemble and clean the side brush?
• How do I remove and clean the main brush?
• How do I clean the dirty water and clean water tanks?
• How do I set up scheduled cleaning?

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X2 OMNI

• How do I use the customized scenario cleaning function?
• How do I remove/clean the Dustbin?
• How do I use the station function?
• How do I update the robot’s cleaning modes?
• How do I use the Area Cleaning/Custom Cleaning/AI Hosting modes?
• How do I quickly create a map?

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T9+

• Does the camera in DEEBOT T9's TrueDetect 3D Smart Detection System violate the user's privacy?
• Why does OZMO Pro reservoir have louder noise?
• Q & A for 3D Map
• Do I need to take the air freshener capsules out after cleaning with the air freshener is complete?
• Can DEEBOT T9 work in dark lighting?

N10 Plus/N10 Max+

• Unable to charge/fully charge DEEBOT
• Upgrade your DEEBOT - firmware upgrade
• DEEBOT created a map that is confusing/skewed/overlaid/incomplete
• DEEBOT cannot find the charging dock
• Network requirements for DEEBOT to connect to the ECOVACS HOME App

T20 OMNI/TEO OMNI

• How do I use the customized scenario cleaning/cleaning sequence functions?
• How can I use the self-cleaning function to clean the cleaning sink of the station that are dirty?
• How do I use the Area Cleaning/Funiture Area Cleaning/Custom Cleaning/Housekeeper modes?
• How do I use the Home Furnishing function?
• How do I use the robot's Child Lock function?
• How do I download the ECOVACS Home App?

See all 42 articles

X1 OMNI

• How to map my home for the first time? How to start Quick Mapping?
• Why is my robot not charging?
• Why won't my robot find or return to the base station?
• The cleaning sink of the docking station is full of water, and the robot says the cleaning sink is full.
• DEEBOT X1 does not respond to docking station commands (lost connection with the station)

N8/N8+/NEO+

• Will DEEBOT N8 go on the carpet while mopping?
• Why is DEEBOT cleaning for a shorter period of time?
• The robot creates a map, and it works normally at first. However, later on an overlay effect starts to appear (maps are overlaid onto each other, and the layers are misaligned). What can I do?
• The map that the DEEBOT created is incomplete.
• The DEEBOT keeps failing when trying to create the initial map.
• After DEEBOT completes the cleaning, the cleaned area displayed in the App is incomplete and the map is overlaid/incomplete. What should I do?

See all 10 articles

Auto Empty Station

• What are the set up requirement for you Auto Empty Station?

OZMO Pro

• Ozmo Pro Instruction manual

DEEBOT OZMO T8 AIVI

• Losing and Recovering Maps
• Virtual Boundaries with your OZMO T8 AIVI
• Connecting your OZMO T8 AIVI to the Ecovacs Home App
• Mopping with your OZMOT8 AIVI
• Continuous Cleaning Feature on your OZMOT8 AIVI
• Schedule a Call with an OZMO T8AIVI Specialist

See all 7 articles

T8/ T8+/TEO+

• Schedule a Call with an T8/ T8+ Specialist
• Continuous Cleaning Feature on your T8/ T8+
• Mopping with your T8/ T8+
• Virtual Boundaries with your T8/ T8+
• Connecting your T8/ T8+ to the Ecovacs Home App
• Losing and Recovering Maps

DEEBOT OZMO 920 / 950 / T5

• Connecting your OZMO 920 / 950 / T5 to the Ecovacs Home App
• Making maps with your OZMO 920 / 950 / T5
• Virtual Boundaries with your OZMO 920 / 950 / T5
• Losing and Recovering Maps
• Continuous Cleaning Feature on your OZMO 920 / 950 / T5
• Mopping with your OZMO 920 / 950 / T5

See all 9 articles

U2/ U2 Pro

• Operating U2/ U2 Pro
• Schedule a Call with an U2/ U2 Pro Specialist
• Connecting your U2/ U2 Pro to the ECOVACS HOME App.

DEEBOT Tips, Tricks and Troubleshooting

• Deebot Parts and Accessories
• Maintaining your DEEBOT
• Which Robotic Vacuum Cleaner is Right for You?
• Which Floors are Best for Robotic Vacuum Cleaners?
• Can a Robotic Vacuum Cleaner Mop Your Floor?
• How Well Does a Robotic Vacuum Cleaner Actually Clean Your House?

See all 13 articles

DEEBOT N79 and N79S / N79SE / N79W / N79W+

• Connecting your DEEBOT N79S to the ECOVACS HOME App.
• Connecting your DEEBOT N79SE to the ECOVACS HOME App
• Connecting your DEEBOT N79W / N79W+ to the ECOVACS HOME App.
• What's the Difference between the N79S and the N79SE?
• What's the difference between the N79 and the N79S?
• Using Max Mode with the N79S / SE / W

See all 12 articles

DEEBOT OZMO 960 with AIVI

• Connecting your OZMO 960 to the Ecovacs Home App
• Making Your First Map with the OZMO 960
• Losing, and then Recovering Maps
• Creating Virtual Boundaries with your OZMO 960
• Mopping with your OZMO 960
• DEEBOT OZMO 960 Instruction Manual

DEEBOT OZMO 930 / 937

• Connecting your OZMO 930 to the ECOVACS HOME app.
• Connecting your OZMO 937 to the ECOVACS HOME App.
• Making your first map with the OZMO 930 / OZM0 937
• Losing and Recovering Maps
• Virtual Boundaries with the OZMO 930 / 937
• Mopping with your OZMO 930 / 937

See all 13 articles

DEEBOT 900 / 901 / 907

• Connecting your DEEBOT 907 to the ECOVACS HOME App
• Connecting your DEEBOT 901 to the ECOVACS HOME App
• Connecting your DEEBOT 900 to the ECOVACS HOME App
• Making Maps with DEEBOT 900 / 901 /907
• Virtual Boundaries with the Deebot 900 / 901 / 907
• Connecting your App to the DEEBOT 900 / 901 / 907

See all 10 articles

DEEBOT 500

• Connecting the Deebot 500 to the Ecovacs Home App
• Why won't my Deebot 500 find the charging station?
• Please remove the protective foam on your Deebot 500
• Can't find the "ECOVACS-xxxx" wifi network?
• View the DEEBOT 500 Instruction Manual
• Deebot 500 Parts and Accessories

DEEBOT M80 PRO

• M80Pro Parts and Accessories
• Configuring your Wifi Router to work with your Deebot M80 Pro

DEEBOT 600 / 601 / 661

• Cant find the Deebot 661 on the app?
• What's the difference between the Deebot 600 / 601 and the Deebot 661?
• DEEBOT 600 / 601 Instruction Manual

DEEBOT 710 / 711 / 711S

• Which App do I use for the DEEBOT 710 / 711 / 711S
• DEEBOT 710/711/711S - Your first cleaning
• What's the Difference Between the DEEBOT 710, DEEBOT 711 and DEEBOT 711S?

DEEBOT N78

• DEEBOT N78 Instruction Manual
• Deebot N78 Parts and Accessories

DEEBOT 79

• DEEBOT 79 Instructional Video