Logo
English (US) Español (México) Français (Canada) 简体中文
Contact Us
  1. Ecovacs Customer Support
  2. DEEBOT Robotic Vacuums and Mops
  3. X2 COMBO

X2 COMBO

Follow New articles New articles and comments

Menu

    • How do I use the customized scenario cleaning function?
    • How do I remove/clean the Dust Bin?
    • How do I disassemble and clean the side brush?
    • How do I remove and clean the main brush?
    • How do I clean the dirty water and clean water tanks?
    • How do I set up scheduled cleaning?
    • How do I check the driving wheels if they are stuck?
    • Setting up the drying duration for the mopping pads
    • What should I do if the robot missed areas while cleaning?
    • How do I use the Home Furnishing function?
    • DEEBOT's real-time cleaning route is chaotic.
    • How do I clean the robot driving wheels when they are entangled or dirty on the surface?
    • How do I use the Map Management function?
    • Mopping
    • How can I use the self-cleaning function to clean the cleaning sink of the station that are dirty?
    • Auto-emptying failed, or dust bag not detcted or is full.
    • The base station is not dispensing hot water when cleaning the mopping pads.
    • The robot cannot return to the station. What should I do?
    • The dirty water in the cleaning sink cannot be recycled or the dirty water tank doesn't have any water, but the robot reminds that the dirty water tank is full.
    • The robot is unable to update firmware.
    • What should I do if my robot is experiencing map confusion/map overlapping/distorted maps?
    • How do I open the Dust Collection Cabin and replace the Dust Bag?
    • The robot cannot be charged.
    • What should I do if the robot finds the station but cannot enter?
    • Why do the mopping pads plates sometimes lift up and sometimes they do not when DEEBOT is cleaning?
    • The ECOVACS HOME App shows that the robot is offline.
    • YIKO voice assistant doesn't work or there is a response delay after waking up "OK YIKO".
    • What should I do if the App prompts that DEEBOT is blocked, and the cleaning ends during area cleaning?
    • How do I adjust the time interval for the robot to return to the station to clean the mopping pads?
    • Video Manager
    • 1
    • 2
    • ›
    • »

    Recommendations

    • T8 AIVI
    • T5
    • OZMO 920

    Support

    • Parts Store
    • Privacy Policy
    • Terms of Use
    • MSDS

    About Us

    • About ECOVACS ROBOTICS
    • News & Events
    • Corporate Responsibility
    • Contact us

    Contact Us

    • CustomerService@Ecovacs.com
    • Ecovacs Robotics, Inc.
      1500 Fashion Island Blvd, Ste 201
      San Mateo, CA 94404
      Phone: 1-844-326-8227
    Follow Us
    • facebook icon
    • youtube icon
    • twitter icon
    • linkedin icon

    Copyright © ECOVACS All Rights Reserved.

    US Flag iconUnited States