Connecting your App to the DEEBOT 900 / 901 / 907 – Ecovacs Customer Support

Follow these steps to connect the Ecovacs App to your new DEEBOT 900 / 901 / 907. It works for both the Android and iPhone App

Register an ECOVACS account

Open the ECOVACS App or ECOVACS Home App and enter your email address and password to create an ECOVACS account.
The App will automatically identify your country or region.
Make sure that the email address and password is entered correctly. The login in case sensitive.
Read and accept the "User Agreement" and "Privacy Policy".

Connect your DEEBOT to the ECOVACS App/ECOVACS Home App

Before connecting to the App, follow these steps to ensure success.

Make sure the DEEBOT is less than 2 meters/2 yards away from the router.
Have your smart phone connected to a 2.4G Wi-Fi signal. The DEEBOT does not support 5G Wi-fi. If your router provides a mixed Wi-Fi, it is suggested to separate 2.4G and 5G and set up different Wi-Fi passwords. For detailed operations, please contact the router supplier.
If your smart phone automatically connects to the 5G Wi-Fi signal, it is best to "forget the 5G Wi-Fi". After you have successfully connected to the ECOVACS App/ECOVACS Home App, you can reactivate the 5G Wi-Fi.
For Android smart phone users with versions 8.0 and above, it is suggested that you close your cellular network.
Make sure the ECOVACS App/ECOVACS Home App allows access to the WLAN & Cellular connection.

Click “Add a Robot” on the App and follow instructions to get connected.