Possible Cause: Interruption of electricity while WINBOT 930 was cleaning due to power failure, plug displacement, or loose connection to the Power Adapter.
A. Connect WINBOT 930 to the Power Adapter and plug into the receptacle. Press START/ PAUSE Button on the robot or on the Remote Control. WINBOT 930 will resume cleaning.
B. In case of power failure, and the above solution does not work, WINBOT 930 should automatically go back to a place near its start point. In rare cases when the robot does not go back to a place near its start point, please use the Direction Control Buttons on the Remote Control to direct the robot to a position on the window where you can safely reach it. Remove the robot from the window and move the Bottom Power Switch to the OFF position. If power has resumed, move the Bottom Power Switch back to the ON position, place the robot on the window again and restart.
Possible Causes : WINBOT 930 has encountered a problem.
A. Press the RESET Button on the Remote Control.
B. Check for stubborn stains on the window. Clean the stains before using WINBOT 930.
C. Check the Cupule for dirt or damage. Clean the Cupule. If Cupule is scratched or damaged, replace it with a new one.
D. If the problem persists, please contact Customer Service.
Possible Causes: The Cleaning Pad Plate turned before WINBOT 930 reached the edge of the window.
Solution: Spray additional Cleaning Solution on the Cleaning Pad. Restart. If the problem persists, call Customer Service.
Possible Cause: Edge Detection Sensor malfunction.
Solutions: Clean the four Edge Detection Sensors. If the problem persists, please contact Customer Service.
Possible Cause: The window has a thick layer of dirt on it.
Solution: Clean the window by hand first and use WINBOT 930 for regular cleaning after that. *WINBOT 930 is intended to be used for maintenance cleaning on common windows. The product is NOT designed to replace heavy duty or first time cleaning.