There are few reasons why your remote may not be working:
Possible Cause: When your WINBOT 930 is cleaning, only the START/ PAUSE Button works on the Remote Control. To pause your WINBOT 930, press the START/PAUSE button on the robot or Remote Control. Other buttons on the Remote Control will now function.
Possible Cause: The Remote Control is not paired with WINBOT 930. If the Remote Control becomes un-paired or is replaced, it needs to be re-paired. To do this, Power ON the WINBOT 930. At the same time, press and hold button on WINBOT 930 and button on the Remote Control. Paring is complete when WINBOT 930 beeps.
Possible Causes: The batteries are not installed in the Remote Control or need to be changed. Just check the battery compartment, and put in new ones if necessary.