Just got a new Deebot?
The number one problem is that you are running on a 5 GHZ network. You need to connect to the 2.4 GHZ bandwidth router in order to connect the Deebot to the wifi.
- Connecting the app to the robot is actually quite easy.
First thing to do is make sure your home wifi is set to the 2.4GHz band.
Often you have a 2.4GHz band and a 5GHz band.
All ECOVACS products work on 2.4GHz bands and most routers are dual-banded, so you don't even have to worry about switching this, but a few routers require you to manually set it to 2.4GHz.
You can learn how to do this either from the instruction manual of your router or find it online.
Once you take the robot out of the box, turn it on.
Open up the app on your phone and get as close as possible to your DEEBOT robot.
Hold down the Auto button on the robot for three seconds until you hear a chime or a song play.
Once you do that, the Wifi light will start blinking on the robot.
Now you're ready to connect to the app.
Follow the instructions on the app and it'll take you through the steps to connect to your robot.
It should just take less than one minute.
But please remember to stay as close to the robot as you can as it really helps the connection.